Public Complaint's Bureau Prime Minister's Department

Chinese version

ANGRY AND FRUSTRATED WITH SERVICES
PROVIDED BY GOVERNMENT AGENCIES SUCH AS...

• Unresonable Delays;
• Unfair Decisions;
• Maladministration;
• Services Not In Accordance With Client's Character;
• Abuse of Power; and
• Discourteous Service

WE ARE HAPPY TO SERVE YOU
Contact us at
Public Complaint's Bureau
Prime Minister's Department
Aras 6, Blok B1
Pusat Pentadbiran Kerajaan Persekutuan
62502 Putrajaya
TEL: 03-8888 7777   FAX: 03-8888 3748
Homepage: http://www.bpa.jpm.my
E-MAIL: aduan@bpa.jpm.my
 

NORTHERN REGION Pengarah Cawangan (Wilayah Utara) Biro Pengaduan Awam Paras 44, Bangunan KOMTAR Jalan Pinang 10000 Pulau Pinang Tel: 04-263 6893   Fax: 04-263 6894	CENTRAL REGION Pengarah Cawangan (Wilayah Tengah) Biro Pengaduan Awam Lot 12.1, Tingkat 12, Kompleks Pertama Jalan Tuanku Abdul Rahman 50100 Kuala Lumpur Tel: 03-2911 346   Fax: 03-2929 107
SOUTHERN REGION Pengarah Cawangan (Wilayah Selatan) Biro Pengaduan Awam Tingkat 21, Bangunan KOMTAR Jalan Wong Ah Fook 80505 Johor Bahru Tel: 07-223 0900   Fax: 07-224 3557	EASTERN REGION Pengarah Cawangan (Wilayah Timur) Biro Pengaduan Awam Tingkat 1, Wisma Maju Jalan Sultan Ismail 20200 Kuala Terengganu Tel: 09-623 8135   Fax: 09-623 8134

1. Complete details relating to date, time, delayed period, reasons given by officers, names of officers and departments concerned.
2. If possible, photographs of complaints, showing damaged conditions, etc
3. Proposal for resolution, how it could be done better, etc.

Kuala Lumpur, December 20, 1999

Feedback Welcomed!

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